Contact Us

At Pinkoplay.ca, we put our players first. Whether you have a question about your account, need help with payments, or want more information about bonuses, our support team is here to assist you.


Get Support Quickly

  • Email Write to us anytime at [email protected]. Our agents will reply as soon as possible, usually within 24 hours.
  • Live Chat For urgent matters, use our live chat option on the website to connect directly with a support representative.
  • FAQ Section Many common questions are answered in our [Help/FAQ area], covering topics from account setup to promotions.

What We Can Help With

  • Creating, verifying, or managing your account
  • Deposits, withdrawals, and transaction issues
  • Understanding bonuses and promotional offers
  • Resolving technical problems
  • Activating responsible gaming tools like limits or exclusions
  • Handling complaints or feedback

Responsible Gaming Help

We’re committed to safe play. If you’d like to set up deposit limits, take a cooling-off break, or request self-exclusion, contact us directly at [email protected].


Company Information

Operator: Carlitta N.V.

Address: Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curaçao

Registration Number: 162777

License: Curaçao Gaming Control Board – OGL/2024/1516/0841