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Responsible Gaming

Responsible Gaming Policy

At Pinkoplay.ca, we want your gaming to remain enjoyable and safe. Gambling is meant to be a form of entertainment, not a way to make money or solve problems. This policy explains how we help you stay in control and where you can find support if you need it.

Our Commitment

We focus on:

  • Promoting gambling as a leisure activity.
  • Protecting vulnerable players from harm.
  • Preventing underage gambling.
  • Offering practical tools and resources to manage play.

Are You in Control?

Answer these questions honestly:

  • Do you gamble longer than you planned?
  • Have you ever felt guilty after playing?
  • Do you try to win back losses quickly?
  • Do others worry about your gambling?

👉 For a full check, visit the Gamblers Anonymous 20 Questions.

  • 0 “Yes” answers: Low risk.
  • 1 “Yes”: Moderate concern.
  • 2 or more “Yes”: High risk — seek support.

Player Protection Tools

Self-Exclusion

Temporarily or permanently block access to your account:

  • 1 year, 3 years, 5 years, 10 years, or permanent exclusion. Permanent exclusions cannot be undone.

Cooling-Off

Take shorter breaks:

  • 24 hours, 7 days, 1 month, or 3 months. During this period, your account will remain restricted.

Deposit Limits

Set daily, weekly, or monthly limits to manage your spending. Lower limits are applied immediately; increases are delayed by 24 hours.

Preventing Underage Gambling

  • Access to Pinkoplay.ca is restricted to players 18+.
  • Proof of age may be requested at any time.
  • Accounts found to belong to minors will be closed, winnings voided, and deposits refunded.

Parents and guardians can use filtering software such as:

Support & Resources

If you need professional help, here are trusted organizations:

Responsible Play Guidelines

  • Set time and budget limits before you play.
  • Never chase losses.
  • Take regular breaks.
  • Avoid gambling under stress, fatigue, or intoxication.
  • Balance gambling with other hobbies.

Contact Us

For help with responsible gaming tools, email us at: 📧 [email protected]

Your request will always be handled confidentially.